AGB
TERMS OF SERVICE
Last Updated: June 2026
OVERVIEW
This website is operated by Lumevra Lights. Throughout the site, the terms “we”, “us”, and “our” refer to Lumevra Lights. Lumevra Lights offers this website, including all information, tools, products, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
By visiting our site and/or purchasing products from us, you engage in our Service and agree to be bound by the following Terms of Service ("Terms"), including additional terms, conditions, and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including browsers, customers, merchants, vendors, and contributors of content.
Please read these Terms carefully before accessing or using our website. By accessing or using any part of the website, you agree to be bound by these Terms. If you do not agree to all terms and conditions, you may not access the website or use our services.
Our store is hosted on Shopify Inc., which provides the online e-commerce platform that enables us to sell our products and services worldwide.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your country, state, or province of residence, or that you have given us consent to allow your minor dependents to use this site.
You may not use our products or services for any illegal or unauthorized purpose. You must not violate any laws in your jurisdiction, including copyright and intellectual property laws.
You must not transmit viruses, malware, or any destructive code.
Any breach of these Terms may result in immediate termination of your access to our services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment information) may be transferred unencrypted across various networks and adapted to technical requirements. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of our Service without our prior written permission.
SECTION 3 – ACCURACY OF INFORMATION
We strive to ensure that all information on our website is accurate and up to date. However, we do not guarantee the completeness, accuracy, reliability, or timeliness of any information provided.
The materials on this website are for general informational purposes only and should not be relied upon as the sole basis for making decisions.
SECTION 4 – MODIFICATIONS TO SERVICES AND PRICING
Prices for our products may change without notice.
We reserve the right to modify, suspend, or discontinue any part of our services, products, or website content at any time without notice.
We shall not be liable for any modification, price change, suspension, or discontinuance of services.
SECTION 5 – PRODUCTS AND SERVICES
Certain products may be available exclusively online and may have limited quantities.
We make every effort to display product images, finishes, dimensions, colors, and specifications as accurately as possible. However, actual products may vary slightly due to screen settings, manufacturing processes, and materials.
Many of our lighting fixtures are handcrafted, custom-made, or made-to-order. Minor variations in color, finish, dimensions, crystal arrangement, glass texture, or material appearance may occur and shall not be considered defects.
Custom orders, personalized products, and project-specific modifications may not be eligible for cancellation, return, or exchange.
We reserve the right to limit sales of our products to any person, region, or jurisdiction.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse, limit, or cancel any order at our sole discretion.
You agree to provide accurate, complete, and current account information for all purchases made through our store.
You agree to promptly update your information so we can complete transactions and contact you when necessary.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools over which we have no control.
These tools are provided "as is" and "as available" without warranties of any kind.
Your use of third-party tools is entirely at your own risk and subject to the terms of the respective providers.
SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites.
We are not responsible for examining or evaluating the content, accuracy, products, services, or policies of any third-party website.
Any transactions conducted with third parties are solely between you and the third party.
SECTION 9 – USER COMMENTS AND SUBMISSIONS
If you submit comments, reviews, suggestions, ideas, or other content to us, you grant Lumevra Lights a worldwide, royalty-free, perpetual right to use, reproduce, modify, publish, and distribute such content.
You agree that your submissions will not violate any rights of third parties or contain unlawful, abusive, defamatory, misleading, or harmful material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information through the website is governed by our Privacy Policy.
By using our website, you consent to the collection, use, and storage of information as outlined in our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Occasionally there may be information on our website containing typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping costs, transit times, or availability.
We reserve the right to correct any such errors and to update information or cancel orders if necessary.
SECTION 12 – PROHIBITED USES
You may not use our website:
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For unlawful purposes.
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To violate laws or regulations.
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To infringe intellectual property rights.
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To harass, abuse, discriminate against, or harm others.
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To submit false information.
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To upload malware or malicious code.
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To collect personal information without authorization.
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To spam, scrape, crawl, or interfere with website security.
Violation of these restrictions may result in termination of your access.
SECTION 13 – DISCLAIMER OF WARRANTIES
We do not guarantee that our website or services will be uninterrupted, timely, secure, or error-free.
Products and services are provided on an "as available" and "as is" basis except where expressly stated otherwise.
To the fullest extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, durability, and non-infringement.
SECTION 14 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Lumevra Lights, its directors, employees, affiliates, suppliers, and service providers shall not be liable for any direct, indirect, incidental, consequential, punitive, or special damages arising from the use of our products, website, or services.
Our total liability for any claim shall not exceed the amount paid by you for the product giving rise to the claim.
SECTION 15 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Lumevra Lights and its officers, directors, employees, affiliates, and agents from any claim, demand, liability, damages, costs, or expenses arising from your breach of these Terms or violation of any law or third-party rights.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by either party.
We may suspend or terminate access to our website and services immediately if we believe you have violated these Terms.
Termination shall not affect obligations and liabilities incurred before termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any additional policies posted on our website, constitute the entire agreement between you and Lumevra Lights regarding your use of our services.
SECTION 18 – GOVERNING LAW
These Terms of Service shall be governed by and interpreted in accordance with the laws of England and Wales, United Kingdom, without regard to conflict of law principles.
SECTION 19 – CHANGES TO TERMS OF SERVICE
We reserve the right to update, modify, or replace these Terms at any time.
Changes become effective immediately upon posting on our website.
Your continued use of the website following any updates constitutes acceptance of the revised Terms.
SECTION 20 – CONTACT INFORMATION
Questions regarding these Terms of Service should be directed to:
Lumevra Lights
Email: sales@lumevralights.com
Telephone: +44 208 159 8939
Business Hours:
Monday – Saturday
9:00 AM – 10:00 PM (GMT+1)
Business Address:
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom
For product inquiries, project consultations, custom lighting solutions, trade accounts, bulk orders, warranty support, returns, and general customer service, please contact us using the details above.